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Empowering Deskless Workers: Mobile-First Training for Street Works Operatives

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Visibly empowers companies to exceed compliance standards through efficient internal training and ongoing competence development. By centralising compliance data and integrating learning into daily operations, they help businesses improve workforce skills and maintain high standards without extensive resources.

Challenge

Visibly needed a tailored, mobile-first training solution for street works operatives. The courses had to be:

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  • Accessible on mobile devices

  • Engaging and easy to digest for a practical, on-the-go audience

  • Designed to confirm understanding and encourage practical application, with opportunities for personalised feedback

Solution

We developed a comprehensive suite of mobile-first courses featuring a mix of engaging content types:

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  • Video Demonstrations: A qualified trainer (Mark) guided a trainee operative (Shay) through tasks, providing expert commentary on his performance

  • Animated Explainer Videos: Simplified complex diagrammatic and technical content

  • MCQs: Integrated multiple-choice questions to check understanding at key points

  • Practical Application and Feedback: Included a mechanism for learners to record themselves completing an activity, upload it via the app, and receive expert feedback

Presentation slides for a learning solution

Sample Video: Polishing

Implementation

  • Audience-Centric Design: Crafted content to be accessible, engaging, and pitched at the right level for street works operatives

  • Mobile Optimisation: Ensured courses were fully functional on mobile devices by using the Adapt authoring tool and framework, catering to the deskless workforce

  • Interactive Learning Journey: Designed a clear, user-friendly interface with opportunities for self-paced learning, hands-on practice, and feedback

Results and Impact

  • Enhanced Learning Engagement: Learners responded positively to the relatable characters and interactive format

  • Practical Skills Application: The video demonstration and activity feedback loop reinforced key skills in real-world contexts

  • Streamlined Accreditation: The courses aligned seamlessly with Visibly’s app, enabling operatives to meet accreditation requirements efficiently

  • Reduced Training Time: The courses cut down what had been five days of training and assessment at a training center to just two days

To explore how we can help your organisation achieve impactful training outcomes, contact us today.

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